Returns & Exchanges

At Coopers Rural & Hardware, we stand by the quality of our supplies and equipment, offering a flexible 30-day return policy to ensure you have the right tools for your property or project. If you are not completely satisfied with your purchase, we are here to help with a straightforward exchange or refund process.

Return Process

• 1.
  Verify Eligibility

  Ensure the item is in its original, unused condition with all packaging and tags intact, and confirm that the purchase was made within the last 30 days.

• 2.
  Gather Proof of Purchase

  Locate your original tax invoice or register receipt, as a valid proof of purchase is required for all returns, exchanges, and warranty claims.

• 3.
  Initiate the Return

  Visit our store location in person with the item, or contact our customer service team via email to receive a Return Authorization for shipped orders.

• 4.
  Receive Refund or Exchange

  Once the item is inspected and approved, we will process your refund to the original payment method or assist you in selecting a suitable replacement product.